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Privacy Policy

Effective Date: September 25, 2014

We at Cask Data, Inc. (“Cask Data,” “we,” “us,” or “our”) created this privacy policy (“Privacy Policy”) because we know that you care about how information you provide to us is used and shared. This Privacy Policy explains the information collection, use, and disclosure practices of Cask Data in connection with our websites at the domains located as follows cask.co, cdap.io, coopr.io, tephra.io, tigon.io and coo.pr and its features, as well as any applications, downloads, widgets or online services that post a link to this Privacy Policy, whether accessed via computer, mobile device or otherwise, including without limitation the Services (collectively, the “Sites”). This Privacy Policy only covers information collected through the Sites and does not cover any information collected at any other web site or offline by Cask Data (unless specifically stated). Use of the Sites and of all Cask Data services is also governed by Cask Data’s Terms of Use and/or other customer agreements. Please review this Privacy Policy carefully. Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.

Table of Contents

Safe Harbor Certification.

In light of the international nature of our business, Cask Data complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland. For more information about the Safe Harbor program, please visit http://www.export.gov/safeharbor/.

Information We Collect.

Through the Sites, we may ask you to provide certain personally identifiable information, which is information that may reasonably be used to identify you as a specific individual (“Personal Information”), such as your name, e-mail address, username, address, and phone number. For instance, we may ask you to provide certain Personal Information when you submit a request to download any of our Services, or when you sign up to become a Registered User. We may also request additional information about you, such as payment information, demographic information (your gender, ZIP code or similar information), or certain information about your preferences and interests. If we combine demographic or similar information with the Personal Information we collect, we will treat the combined information as Personal Information under this Privacy Policy. If you sign-in to your account through Facebook Connect, Twitter authentication, GitHub authentication, or through any other social media platform (collectively, “Social Media”) you are authorizing us to collect, store, and use, in accordance with this Privacy Policy, any and all information that you agreed that such Social Media would provide to us through the Social Media’s API. Such information may include, without limitation, your first and last name, Social Media username, Social Media profile picture, unique identifier and access token, and e-mail address. If you create an account using any Social Media, we might use such information to populate and create your Cask Data account. We do not collect any Personal Information from you unless you voluntarily provide it to us. Like most web sites, we and our service providers may use a variety of technologies that automatically or passively collect information when you access our Sites (“Usage Information”). We may use Usage Information for a variety of purposes, such as to improve the Sites and our Services, to track your use of our Sites, and to collect certain basic information about you and your surfing habits. Usage Information may include information about your operating system, browser type and language, information regarding referring URLs or advertisements, exit pages and URLs, keywords, date and time of access, amount of time spent on particular pages or areas of the Sites, the sections of the Sites you access, and similar information concerning your use of the Sites and/or the Services. Usage Information also includes the IP address or other unique identifier (“Device Identifier”) for any computer, mobile phone or other device (any of which are referred to herein as a “Device”) used to access the Sites. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the Device used to access the Sites. Usage Information is generally non-identifying, but if we associate it with you in a personally identifying manner, we will treat it as Personal Information. Automatic data collection may be performed on our behalf by our service providers The methods we use to collect Usage Information include the use of cookies, web beacons (also called pixel tags or clear GIFs), and embedded scripts. Cookies are small packets of data that a web site stores on your computer’s hard drive so that your computer will “remember” information about your visit, such as your preferences on a Site, visits to certain pages on a Site, and your login information. Web beacons are graphics or other data, which may be invisible to you, with a unique identifier, similar in function to cookies, and are used on the Sites and in emails we send to track the online movements of users of the Sites. You can reject cookies by following the directions provided in your Internet provider’s “help” file. If you reject cookies, you may still access the Sites, but may not be able to use some aspects of the Sites and/or the Services. An embedded script is programming code that is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to a Site, and is deactivated or deleted thereafter. Embedded scripts are designed to collect information about your interactions with a Site, such as the links you click on. We may work with certain third parties (including analytics providers) to track and collect data about the use of the Sites and the services, including information about the version of the Sites and the Services, that will help us analyze and evaluate how the Sites and the Services are used. Some of these third parties may collect information about you, including but not limited to your online activities over time and across different Web sites, when you access a Site or other online websites and services. These third parties may set and access their own tracking technologies (including cookies and web beacons) and may otherwise collect or have access to your Device Identifier, Usage Information and related information about you.

Community Features and User Content.

The Sites may provide you the opportunity to participate and post content publicly through chat rooms, forums, interactive features, or other communication functionality (“Community Features”). We may provide functionality for you to submit or post text (including questions, comments, and suggestions), photographs, audio, videos, or other content (collectively, “User Content”) through Community Features, by linking a Site to a third-party service, or otherwise. Please note that certain information, such as your username and profile picture, may be publicly displayed on that Site along with your User Content. User Content consisting of uploaded files may contain metadata, which may contain Personal Information or other information about or relating to you. You may wish to remove metadata from your file(s) before transmitting such file(s) to us. Note that anything you post through Community Features is public — others will have access to your User Content and may use it or share it with third parties. If you choose to voluntarily disclose Personal Information, that information will be considered public information and the protections of this Privacy Policy will not apply. If you submit User Content, it may be published online or offline at any time. In addition, we may use your User Content and any excerpt from your User Content in connection with our advertising, marketing, publicity and promotional activities.

Information Third Parties Provide About You.

We may receive information about you from third parties. For example, if you are on another web site and you opt-in to receive information from us, the other web site will forward your contact and other information to us so that we may contact you as requested. We may combine the information we receive from third parties with Personal Information we collect through the Site. In those cases, we will apply this Privacy Policy to the combined information.

Third Party Social Features.

Functionality on the Sites may permit a variety of interactions with third party websites, features or applications. If you choose to “like” or “share” content, interact with a third party’s features on a service, or to otherwise post information from or via the Sites to a third party website, feature or application, that information may become public and the third party may have access to information about you and your use of the Sites. If you post information on a third party platform that refers to Cask Data or a Site (e.g., by using a Twitter hashtag associated with Cask Data in your tweet), your post, user name and/or profile picture associated with the applicable social media account may be published on that Site in accordance with the terms of that third party. You may also choose to participate in a third party application or feature (such as one of our Facebook applications or a similar application or feature on a third party web site) through which you allow us to collect (or the third party to share) information about you, including Personal Information. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected. In addition, we may receive information about you if other users of a third party web site give us access to their profiles and you are one of their “connections” or information about you is otherwise accessible through your “connection’s” web page, profile page, or similar page on a social networking or other third party web site or interactive service.

Hosted Data and Development Data.

Through the Services, Registered Users may upload information of various kinds, including Personal Information. We do not take active part in collecting this information – we are merely acting as a passive recipient of this information. We may access metadata and aggregated usage data of this information, including in connection with the “phone-home” capability described below, to measure the volume of this information and collect other usage metrics, and as otherwise described in this Privacy Policy, in the Terms of Use, or in any other contract you have with Cask Data. Please note that Cask Data may be compelled by law to disclose this information to governmental authorities in certain circumstances, and such disclosures may be carried out without notice to you. Additionally, our Services may include a “phone-home” capability, which allows for a better user experience by enabling us to monitor usage of the Services and check for updates. If you choose to use our Coopr Cloud Service, you acknowledge that while you can create and manage cluster via a UI hosted by us using Coopr Cloud, all data is hosted by our third party cloud providers. By using Coopr Cloud, you consent to the transfer of your data to our third party cloud providers and acknowledge and agree that their use of your data is subject to the terms of their privacy policies and not subject to the terms of this Privacy Policy, and that we do not control and are not responsible for how these third party cloud providers use your data.

How We Use Your Information.

We may use your Personal Information and the Usage Information in a manner that is consistent with this Privacy Policy and the context of our relationship with you. We will use the Personal Information and Usage Information collected through this Sites for the following purposes: We may also use your information to improve our Sites and Services, and we may use cookies and other information to enable us to customize your user experience.

How and When We Disclose Information to Third Parties.

We may disclose to third parties non-personally identifiable information (such as aggregate data regarding user behavior, overall patterns regarding use of the Sites, or demographic reports), that do not describe or identify any individual user, in our discretion and without restriction. In addition, we may share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information, with your consent, as described in this Privacy Policy (including in the section entitled “Hosted Data and Development Data” above), and in the following circumstances: We do not share your Personal Information with third parties or affiliates for those third parties’ or affiliates’ marketing purposes unless you consent to such sharing.

Information Security.

We take commercially reasonable steps to help protect the Personal Information and the Usage Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable, and transmission over the Internet or wireless networks cannot be guaranteed to be 100% secure. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. You use our Sites and Services and provide us with information at your own risk.

Accessing and Modifying Account Information and Communications Preferences.

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information. If you are a Registered User of a Site, you may update the information that is stored in your user account by logging in and updating your account. Cask Data will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable. Note, however, that information may persist internally for Cask Data’s administrative purposes and that residual data may remain on backup media or for other reasons. If you wish to stop receiving promotional e-mails from us, you may do so by e-mailing info@continuuity.com. You may also choose to unsubscribe from our emails by following the instructions in the bottom of the email. Please note that we reserve the right to send you certain communications relating to your account or use of the Sites or the services (for example, administrative and service announcements) and these transactional account messages may be unaffected if you opt-out from promotional communications.

Third Party Content, Links to Third Parties, and Cask Data Content Found Outside the Site.

Certain content on the Sites may be hosted and served by third parties, and the Sites may contain links to web sites and online services operated by third parties. This includes links from advertisers, sponsors and partners that may use our logo(s). We have no control over these third parties, and this Privacy Policy does not apply to them. These third parties may collect Usage Information through the use of their own cookies and web beacons, independently collect data or solicit Personal Information, and may have the ability to track your use of their sites and services. Cask Data is not responsible for the privacy practices employed by any third party.

Important Notice to Non-U.S. Residents.

Cask Data abides by the principles set forth in the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union member countries and Switzerland. However, it is important to note that the servers that store the information are operated in the United States or at one of our other data centers located outside the United States. If you are located outside of the United States, please be aware that any information provided to us may be transferred to the United States. By accessing the Sites and/or using our Services, you consent to this transfer. In order to comply with the Safe Harbor framework, Cask Data commits to the resolution of complaints about your privacy and our collection or use of the information. We have committed to resolve any complaints by European Union citizens relating to this Privacy Policy, which cannot be resolved directly with our company, through the Council of Better Business Bureaus, Inc.’s Safe Harbor Privacy Dispute Resolution Procedures. If you have any questions regarding this Privacy Policy, please contact us as set forth in the “How to Contact Us” section below. We will investigate your question, respond to your inquiry, and attempt to resolve any concerns regarding your privacy question. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by us, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.

Children.

We do not knowingly collect Personal Information from children under the age of 13 through the Sites. If you are under 13, please do not give us any Personal Information. If Cask Data discovers that it has inadvertently collected Personal Information from anyone younger than the age of 13, it will delete that information.

Changes to This Privacy Policy.

We may change this Privacy Policy from time to time without notice to you, and will post any changes on the Sites. Any changes will be effective immediately upon posting of the revised Privacy Policy. However, unless you consent, Cask Data will not use your Personal Information in a manner materially different than what was stated in our posted Privacy Policy at the time your Personal Information was collected.

California Residents – Your California Privacy Rights

Pursuant to California Civil Code Section 1798.83, residents of the State of California have the right to request from companies conducting business in California certain information regarding Cask Data’s disclosure within the immediately preceding calendar year of that California resident’s personal information to third parties (and in some cases affiliates) for their direct marketing purposes. Alternatively, the law provides that a company may comply, as Cask Data does, by disclosing in its privacy policy that it provides consumers choice (opt-out or opt-in) regarding sharing personal information with third parties and affiliates for those third parties’ and affiliates’ direct marketing purposes, and information on how to exercise that choice. At this time, we do not share Personal Information with third parties or affiliates for those third parties’ or affiliates’ direct marketing purposes. However, if we do so in the future, Cask Data will provide you with a choice prior to sharing your personal information with third parties and affiliates for their direct marketing purposes. If you do not opt-in or if you choose to opt-out at the time Cask Data offers that choice, Cask Data will not share your information with that identified third party or affiliate for its direct marketing purposes. If you are a California resident and you have questions about our practices with respect to sharing information with third parties and affiliates for their direct marketing purposes and your ability to exercise choice, please send your request to the following email address: info@cask.co or write to us at the following mailing address: 150 Grant Avenue, Suite C, Palo Alto, CA 94306. You must put the statement “Your California Privacy Rights” in the subject field of your e-mail or include it in your writing if you choose to write to us at the designated mailing address. You must include your name, street address, city, state, and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

How to Contact Us.

If you have questions about this Privacy Policy, please e-mail us at info@cask.co, “PRIVACY POLICY” in the subject line, or mail us at the following address: 150 Grant Avenue, Suite A, Palo Alto, CA 94306.
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